Privacy Policy

Effective Date: March 21, 2025

Last Updated: March 25, 2025

OBS SOLUTIONS LLP ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and protect your information when you use the QEEB Instant application ("App") available on the Google Play Store.

1. Information We Collect

We may collect the following types of information:

a. Information You Provide

  • Device Id (for authentication and login verification).
  • Name, and contact details (when signing up or contacting support).
  • Any content or information you voluntarily submit within the app.

b. Automatically Collected Information

  • Device information (model, OS version, unique identifiers).
  • Log data (app usage, interactions, crash reports, diagnostic data).
  • Internet Protocol (IP) address and network type (Wi-Fi/Mobile).

c. Media & Storage Access

Why We Access External Storage?

  • Overlay permission so that app shows top on other application if user gave permission.
  • For screen recording use external storage after screen record so that we kept video. All permission is granted when user grant.
  • To enable offline storage of content for better accessibility.
  • The app does not modify or delete personal files without user permission.

d. Microphone & Audio Recording

Why We Access the Microphone?

  • To enable voice input for interactive features (e.g., voice commands, dictation, or AI interactions).
  • To facilitate audio recording for lesson capturing, collaboration, or communication.
  • The app does not record or store audio without user consent.

e. Third-Party Integrations

If you sign in using Google, Facebook, or other third-party services, we collect limited information based on their policies.

2. How We Use Your Information

  • Providing and improving the app's features and user experience.
  • Personalizing content and app settings.
  • Enabling media uploads and external storage features.
  • Supporting voice-based interactions and audio recording.
  • Verifying user identity via mobile number authentication.
  • Ensuring app security and preventing fraud.
  • Customer support and responding to inquiries.
  • Compliance with legal obligations.

3. Data Sharing & Third Parties

We do not sell, rent, or trade user data. However, we may share information with:

  • Service Providers: To help with authentication, analytics, crash reporting, and app functionality.
  • Legal Compliance: If required by law, government request, or to protect rights and safety.
  • Third-Party SDKs: If we use Google Firebase, Google Analytics, or similar tools, they may process data as per their policies.

4. Data Security

We take security seriously and implement encryption, access controls, and secure servers to protect your data. However, no system is 100% secure, and users should also take precautions.

5. Your Rights & Choices

  • Access & Update: You can modify your profile information in the app.
  • Delete Account: You can request to delete your account and associated data.
  • Opt-Out: You can disable push notifications and certain data collection in app settings.
  • To request data removal or updates, contact us at [email protected].

6. Permissions Usage Disclosure

  • Mobile Number: Used solely for authentication and security purposes.
  • External Storage: Used for uploading, saving, and accessing media files.
  • Microphone & Audio Recording: Used for voice commands, speech-to-text, and interactive features.

These permissions are required for core app functionality and will not be used for unauthorized recording or data collection.

7. Children's Privacy

QEEB is not intended for children under 13. If we discover that a child’s data has been collected, we will take immediate steps to delete it.

8. Changes to This Privacy Policy

We may update this policy from time to time. Any significant changes will be notified via the app or website.

9. Contact Us

For any questions regarding this policy, you can contact us at:

By using the QEEB Instant app, you agree to this Privacy Policy.